Terms & Conditions

1. General terms and eligibility

These Terms & Conditions form a legal agreement between you and the operator of Amunra Casino. They apply to the website, your player account, casino games, payment functions, promotional offers and any other services made available through the platform. Additional terms may apply to individual games, tournaments, bonuses or promotions. Where additional terms are published, they should be read together with these Terms & Conditions.

You must be at least 18 years old to use Amunra Casino. You must also be legally permitted to access online gambling services from the place where you are located. Laws concerning online gambling can differ between Australian states and territories, and may also apply differently to visitors, residents and people using mobile devices. You are responsible for checking and complying with all laws that apply to you.

• You must provide accurate, current and complete information when registering an account.
• You must use the website only for lawful purposes and in accordance with these terms.
• You must not access the services if you are under 18, self-excluded, restricted by law or otherwise not eligible to gamble.
• You must not use another person's account, payment method or identity.
• You must not permit another person to use your account or allow anyone under 18 to access your account.
• You should read the rules for each game before placing a wager.

Amunra Casino may refuse registration, restrict access or decline a transaction where this is necessary to meet legal, regulatory, security, responsible gambling or operational requirements. Access may also be unavailable in certain locations. Nothing on the website should be treated as an invitation to gamble where gambling is prohibited.

2. Accounts, identity and security

You may generally hold only one personal account unless the operator has approved an additional account in writing. Accounts must be created for your own use and must not be opened on behalf of another person, business or organisation. Duplicate, linked or otherwise irregular accounts may be reviewed and may be closed where appropriate.

To protect the platform and its users, Amunra Casino may ask you to verify your identity, age, address, source of funds or ownership of a payment method. Verification information must be genuine, readable and current. You must provide requested information within a reasonable period. A failure to complete verification may result in restricted account functions, delayed processing, cancellation of transactions or account closure.

Keeping your account secure

You are responsible for keeping your login details confidential and for all activity carried out through your account, except where loss or unauthorised use was caused by the operator's failure to take reasonable care. Choose a strong password, do not reuse it on other services and do not share it with anyone. You should log out after using a shared or public device.

• Notify Amunra Casino promptly if you suspect that your account has been accessed without permission.
• Do not attempt to bypass security, verification, location or account controls.
• Do not use software, devices or methods designed to automate play or gain an unfair advantage.
• Do not create a new account to avoid a restriction, suspension, self-exclusion or account closure.
• Keep your personal and payment information updated so that account checks can be completed properly.

The operator may suspend or close an account while reviewing suspected fraud, identity concerns, prohibited activity, technical issues or breaches of these terms. Any decision will be made in accordance with applicable requirements and the information reasonably available at the time.

3. Deposits, wagers, winnings and withdrawals

You should deposit only money that you can afford to lose. A deposit must be made using a payment method that belongs to you or that you are authorised to use. Payment services may have their own terms, processing requirements, fees or verification procedures. Amunra Casino does not control the availability or performance of external banks, card providers, digital payment services or telecommunications networks.

A wager is accepted only when it has been recorded by the platform and a confirmation or account record has been generated. You should check that the details of each wager are correct before confirming it. Once accepted, a wager generally cannot be changed or cancelled unless the applicable game rules, a technical correction or legal requirement allows it.

Game outcomes are determined by the relevant game system and its published rules. If a technical error, communication failure, software fault or other malfunction affects a game or transaction, the operator may take reasonable steps to correct the error. This may include voiding affected wagers, correcting account balances or withholding an amount that was credited in error. Any correction will be handled subject to applicable law and the relevant game rules.

Withdrawals may be subject to account verification, payment method checks, anti-fraud reviews and any other checks required by law or financial service providers. A withdrawal may need to be returned to the original payment method where this is available and appropriate. The operator may ask for further information before releasing funds. You should not attempt to withdraw funds through a payment method that does not belong to you.

• Your account balance may include deposited funds, promotional funds and winnings, each of which may be subject to different rules.
• Promotional balances, bonus credits and related winnings may be subject to separate promotional terms, eligibility requirements and wagering conditions.
• Transactions may be declined, reversed or held where the payment provider, operator or applicable law requires this.
• You remain responsible for any taxes, reporting obligations or financial consequences that apply to your gambling activity.
• You should review your account history and report an apparent error as soon as you become aware of it.

4. Responsible gambling and prohibited conduct

Gambling should be treated as entertainment, not as a way to make money, solve financial problems or recover losses. There is no guaranteed strategy for winning. The results of games are uncertain, and you should never gamble with money needed for rent, bills, food, savings or other important commitments.

Practical ways to stay in control

• Set a personal budget before you play and do not exceed it.
• Set time limits and take regular breaks from gambling.
• Do not chase losses or increase wagers because you are frustrated or trying to recover money.
• Avoid gambling when affected by alcohol, medication, stress or strong emotions.
• Use available account controls, deposit limits, time reminders or self-exclusion tools where offered.
• Talk to someone you trust if gambling is affecting your finances, relationships, work or wellbeing.
• Seek independent support from an appropriate Australian gambling help service if you are concerned about your gambling.

Amunra Casino may apply responsible gambling restrictions, including account limits, temporary suspensions or self-exclusion arrangements. If you request self-exclusion or another protective restriction, you must not attempt to create or use another account to continue gambling. Any request should be made through the available account or support process, and you may be asked to complete identity checks before action is taken.

Prohibited conduct includes fraud, money laundering, account sharing, payment abuse, collusion, cheating, exploitation of errors, use of unauthorised software, interference with the website and attempts to circumvent responsible gambling controls. The operator may investigate suspected prohibited conduct and may suspend an account, cancel affected activity, withhold amounts connected with the conduct or report the matter where required.

5. Website use, privacy and changes

The website and its content are provided for personal, non-commercial use. You must not copy, reproduce, modify, distribute, reverse engineer, interfere with or commercially exploit any part of the platform without permission. Amunra Casino retains or relies on the applicable rights in its branding, software, text, graphics, design and other content.

The platform may occasionally be unavailable because of maintenance, updates, technical faults, security events, internet problems or circumstances outside reasonable control. The operator does not guarantee that the website will always be uninterrupted, error-free or compatible with every device. You are responsible for using suitable equipment, software and internet access.

Personal information is handled in accordance with the applicable Privacy Policy. Information may be collected and used for account administration, identity verification, payments, security, fraud prevention, responsible gambling, legal compliance, customer support and service improvement. By using the services, you acknowledge that information may need to be shared with payment providers, verification services, professional advisers, authorities or other service providers where permitted or required.

Changes and interpretation

These Terms & Conditions may be updated from time to time to reflect changes to the services, technology, law, regulatory expectations or business processes. The latest version will apply when published on the website, unless a different effective date is stated. You should review the terms regularly. Continuing to use Amunra Casino after an update indicates acceptance of the revised terms.

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived. If there is a conflict between these terms and specific game or promotional rules, the specific rules will apply to the relevant activity unless the law requires otherwise.

These terms are intended to operate subject to the laws that apply to the services and to you. Nothing in them removes or limits a right or remedy that cannot lawfully be excluded. If you have a question, notice an account issue or wish to raise a complaint, use the support or account contact process made available on the website. Provide enough information for the matter to be reviewed, while avoiding the submission of unnecessary sensitive information.